Contact
Tell us the space you are filling.
Most questions we get are really scale questions. Send the height or shelf depth you have and we will point you at the right listing. We reply 1 business day.
What to send us
A sizing question
The height you want to fill, or the depth of the shelf. We will tell you which pieces suit it and which will look lost.
An order on its way
Put the Order ID in the subject line. Tracking is quickest to answer once the parcel has left Thane.
A parcel that arrived damaged
Contact us within 48 hours of delivery with photographs of the parcel and its contents. An unboxing video is strongly recommended and makes the claim quicker, but it is not a condition.
Two things we cannot do
We cannot supply flowers, stands, plinths or lighting. We sell the glass piece only.
We cannot commission custom pieces, colours or sizes. What is listed is what we stock.
Grievance contact
Complaints about an order, or about how personal data is handled, may be sent to [email protected], addressed to Indian Glass Art. We have not appointed a separate named officer; this correspondence is handled directly by the person responsible for operating the shop. We aim to acknowledge within 1 business day.
Or write to us here
Everything below goes to the same inbox as [email protected]. Add the height or shelf depth if your question is about scale.